PERFORMANS MAGAZİN : BUSİNESS REVIEW

How Well Do You Know Your Customer?

Do You Knowwho your customers are?

Do You Know if you have an effective business strategy that answers the needs of your customers?

Do You Knowif your management team is working on the same page?

Do You Knowhow long you’ve got until your customer switches to your competitor?

3 Temmuz 2007 Salı

CREATE YOUR MARKETING STRATEGY


Understanding your strengths and weaknesses

Your strategy must take account of how your business' strengths and weaknesses will affect your marketing.

Begin your marketing strategy document with an honest and rigorous SWOT analysis, looking at your strengths, weaknesses, opportunities and threats.,


Strengths could include:


· personal and flexible customer service
· special features or benefits that your product offers
· specialist skills


Weaknesses could include:


· limited financial resources
· lack of an established reputation
· inefficient accounting systems


Opportunities could include:


· increased demand from a particular market sector
· using the Internet to reach new markets
· new technologies that allow you to improve product quality


Threats could include:


· the emergence of a new competitor
· more sophisticated, attractive or cheaper versions of your product or service
· new legislation increasing your costs
· a downturn in the economy, reducing overall demand


Find out how to do a SWOT analysis on the bizhelp 24 website.


Having done your analysis, you can then measure the potential effects each element may have on your marketing strategy.


For example, if new regulations will increase the cost of competing in a market where you're already weak, you might want to look for other opportunities. On the other hand, if you have a good reputation and your key competitor is struggling, the regulations might present the opportunity to push aggressively for new customers.

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