PERFORMANS MAGAZİN : BUSİNESS REVIEW

How Well Do You Know Your Customer?

Do You Knowwho your customers are?

Do You Know if you have an effective business strategy that answers the needs of your customers?

Do You Knowif your management team is working on the same page?

Do You Knowhow long you’ve got until your customer switches to your competitor?

3 Temmuz 2007 Salı

CREATE YOUR MARKETING STRATEGY


Introduction

Central to any successful marketing strategy is an understanding of your customers and their needs. The ability to satisfy your customers' needs better than your competitors are able to can help you build customer loyalty and increase sales.


However, both customer needs and the business environment in which you operate are constantly changing. Your marketing strategy needs to consider what changes are taking place, and the opportunities and threats that are emerging.


A marketing strategy will also help you assess how successful you are at meeting your customers' needs, as well as how successful your competitors are. It may also help you identify new markets that you can successfully target.


This guide helps you to identify which customers to focus on and your key objectives in reaching them. It explains what to include in your marketing strategy and how it can be used as the basis for effective action.

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